Privacy Policy
At Alpaca Lunch Upaca Cooler Ranch, we value the trust you place in us when you visit our ranch or purchase our products. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with applicable data protection standards.
1. Information We Collect
We only collect information that is necessary to provide you with our services. This may include:
- Contact Details: Your name, email address, and phone number when you enquire about “Meet the Alpaca” days or private events.
- Transaction Information: Details required to process orders for our farm-fresh eggs, hay, fiber, or fertilizer.
- Booking Information: Specifics regarding your scheduled visits to the ranch to ensure we can provide a personalized and safe experience.
2. How We Use Your Information
Your data is used strictly for ranch operations, including:
- Processing and delivering your orders.
- Confirming and managing your ranch visit bookings.
- Responding to your questions or feedback submitted via our contact form.
- Sending occasional updates about our seasonal events (only if you have opted in to receive them).
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We only share data when essential for business operations, such as:
- Payment Processing: Using secure, third-party platforms to handle credit card transactions.
- Legal Requirements: If required by law to comply with a judicial proceeding or court order.
4. Data Security
We take the security of your information seriously. We implement practical physical and electronic measures to protect your personal data from unauthorized access, alteration, or disclosure. Please note, however, that no method of transmission over the internet is 100% secure.
5. Your Rights and Choices
You have the right to:
- Request a copy of the personal information we hold about you.
- Ask us to correct any inaccuracies in your data.
- Request that we delete your information from our records, provided it is no longer needed for legal or transactional purposes.
6. Third-Party Links
Our website may contain links to other sites (such as social media platforms). We are not responsible for the privacy practices or content of these external websites. We encourage you to read their privacy policies before providing any personal information.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our ranch practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.
8. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your data, please contact us.